Shipping Policy
Last Updated: 01/20/2025
Shipping
We do not ship THCA products to the following states where THCA is restricted or illegal: Hawaii, Idaho, Minnesota, Oregon, Rhode Island, Utah, Vermont . All products are Federal Farm Bill Compliant and contain less than 0.3% THC. The statements made regarding these products have not been evaluated by the Food and Drug Administration.The efficacy of these products has not been confirmed by FDA-approved research. These products are not intended to diagnose, treat, cure or prevent any disease. All information presented here is not meant as a substitute for or alternative to information from health care practitioners. Please consult your health care professional about potential interactions or other possible complications before using any product. The Federal Food, Drug, and Cosmetic Act require this notice.
Contact & Updates
- Domestic Shipping:
- We offer domestic shipping within the U.S. via USPS First Class at no cost for orders over $100 (subject to change based on promotions).
- Additional shipping options may be available at checkout.
- Processing Time:
- Orders are typically processed within 1–3 business days following successful payment.
- Shipping times commence after processing is complete.
- Carriers:
- We partner with reputable carriers to ensure secure delivery.
- Once your package leaves our facility, the carrier is responsible for its handling. If a package is lost or stolen, you must file a claim with the carrier.
- After you receive the carrier’s final response, you may share it with us to facilitate further resolution if appropriate.
- Tracking:
- A tracking number will be provided once your order has been shipped.
- Please allow up to 24 hours for tracking information to update.
- Damaged Orders:
- If your order arrives damaged, contact us immediately at help@CaliGlowDistro.com with clear photographs of the damaged items and their packaging.
- We will arrange for a replacement or refund as deemed appropriate.
- Accuracy:
- Verify all shipping details at checkout. We are not responsible for delays or losses resulting from incorrect addresses.
